Usability Evaluation of E-Government Website: A Use of System Usability Scale
Abstract
The site’s usability and availability standards of e-government sites should be better that are further operating and make further advantageous to the web clients. Effectiveness is a critical factor in clients' commitment to e-government. In any case, flow research has not given a lot of consideration to assessing the convenience of e-government web pages or websites. All things considered, this study offers an observational examination that applies a client’s attentive way to deal with assessing proficiency in the current e-government site, i.e., punjab public service commission (PPSC) in Pakistan. In light of the issues found regarding the user interface, an alternate arrangement, complete plan with recommendations is proposed with initial inspection. This review concern evaluated the usability of the most popular e-government websites and this study’s purpose is to determine to explore the factors that disturb the user experience of e-government websites, will discuss the previous studies, and will perform SUS for inspection the usability of current E-Government websites.
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